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Mr. Piyush Agarwal

Service Delivery Manager

Orange Business Service

Noida , Uttar Pradesh , India

SAFe 4.0, PRINCE2, ITIL, CSM certified competent professional with around 9 Year of experience in IT Industry w.r.t Delivery and Project Management. • Conducting project management activities including project scope, documentation, schedule, cost and incident management as well as Cloud Migration. • Facilitated Agile Release train as well as Scrum ceremonies such as daily stand-ups, backlog grooming, sprint planning and retrospectives • Proficient in user-centered Agile software development frameworks and methodologies, including Scrum, Kanban, user stories. Worked on the Scaled Agile Framework. • Excellent in decision making with a positive approach as well as good communication, presentation and problem solving skills. • Conversant with Jira, Confluence, Wekan, Kapptivate, Orange Forge, Remedy, Maximo (Airtel), Quality Center (HP), Clear Quest (IBM), Vidur (IBM), PRISM (ATT), MS Project 2010 and MS Office.